Frequently Asked Questions
Everything you need to know about IndaSurvey. Can't find an answer? Reach out to our team.
What is IndaSurvey?
IndaSurvey connects you with organizations that need quality insights. You complete surveys, earn rewards, and build a credibility score that unlocks better opportunities over time.
How do I earn rewards?
Complete pool surveys matched to your profile. Each survey shows the reward amount upfront. You can also join as a field enumerator for data collection contracts.
What is the credibility score?
Your credibility score starts at 100 and reflects the quality of your responses. Higher scores unlock premium, higher-paying surveys. It changes based on attention checks, consistency, and completion quality.
How are rewards processed?
After completing a survey, your response goes through an automated quality check. If your quality score is 50+ and you pass attention checks, your reward is queued. Payouts are via mobile money or bank transfer.
How long do surveys take?
Most surveys take 5–15 minutes. The estimated time is always shown before you start. Completing too quickly may trigger quality flags that affect your credibility.
Can I use my phone?
Yes. IndaSurvey is built mobile-first and works on any smartphone, tablet, or computer with internet access.
How do I become an enumerator?
Complete your profile, verify your identity, and maintain a good credibility score. You can then apply for field data collection contracts posted by organizations.
Is my data safe?
Yes. All responses are encrypted, personal information is never shared without consent, and we follow industry-standard data protection practices.
What types of surveys are available?
Pool surveys cover market research, consumer feedback, social impact studies, and more. Each shows estimated time, reward, and credibility requirements.
How do I contact support?
Reach us through the live chat on our website or by email at support@indasurvey.com. We also have a help center with guides and articles.