Privacy Policy

Welcome to IndaSurvey. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services. By using our Service, you agree to the practices described here.

We may update this policy at any time. Changes will be posted with an updated revision date.

Information you provide:

• Account details (name, email, password)
• Profile information (demographics, location, interests)
• Survey responses
• Payment information for transactions
• Communications with our support team

Information collected automatically:

• Usage data (surveys completed, pages viewed, features used)
• Device information (type, OS, browser, IP address)
• Location data (with your consent)
• Cookies and similar tracking technologies

We use collected information to:

• Operate and improve the Service, including survey matching
• Personalize your experience and recommendations
• Process payments and manage rewards
• Communicate about your account and send updates
• Calculate and maintain your credibility score
• Detect fraud and ensure platform security
• Comply with legal obligations

We may share your information with:

• Survey creators: Anonymized or aggregated response data as required by the survey
• Service providers: Payment processors, hosting, analytics, and email services
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

Your credibility score is calculated from your survey response quality, including attention check results, response consistency, and completion patterns. This score is visible to you and used internally to match you with appropriate surveys.

Survey creators may set minimum credibility requirements but do not see your individual score — only whether you meet their threshold.

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Password-based account authentication
• Regular security reviews and audits
• Access controls limiting who can view personal data

No method of transmission is 100% secure. We cannot guarantee absolute security but take reasonable steps to protect your data.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict processing of your information
• Port your data in a machine-readable format
• Object to certain processing activities

To exercise these rights, contact us at privacy@indasurvey.com.

Our Service is not directed to anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

Questions about this Privacy Policy? Contact us at privacy@indasurvey.com.