Browser Compatibility
Learn about supported browsers, system requirements, and how to optimize your browser for the best IndaSurvey experience.
Supported Browsers
Recommended Browsers
Google Chrome
Version 90 or later
Mozilla Firefox
Version 88 or later
Safari
Version 14 or later (Mac only)
Microsoft Edge
Version 90 or later
Limited Support Browsers
These browsers may work but with limited functionality or performance issues:
Older Versions:
- • Chrome versions 80-89
- • Firefox versions 78-87
- • Safari versions 12-13
- • Edge Legacy (pre-Chromium)
Alternative Browsers:
- • Opera (latest version)
- • Brave (latest version)
- • Vivaldi (latest version)
- • Samsung Internet (mobile)
Unsupported Browsers
Internet Explorer
All versions - Microsoft has discontinued support
Very Old Browser Versions
Browsers more than 3 years old may not work properly
Mobile Browser Support
iOS (iPhone/iPad)
Recommended:
- Safari (iOS 14+)
- Chrome for iOS
- Firefox for iOS
Features:
- • Touch-optimized interface
- • Auto-save functionality
- • Offline survey capability
- • Camera integration for photo surveys
Android
Recommended:
- Chrome for Android
- Firefox for Android
- Samsung Internet
Requirements:
- • Android 8.0 or later
- • 2GB RAM minimum
- • Stable internet connection
- • JavaScript enabled
Required Browser Settings
Essential Settings
Must Be Enabled:
- JavaScript
Required for survey functionality
- Cookies
Needed to save login and progress
- Local Storage
For auto-save functionality
Recommended:
- Pop-up Blocker Off
For survey windows
- Auto-fill Disabled
Prevents survey interference
- Ad Blocker Whitelist
Add IndaSurvey to exceptions
How to Check Your Settings
Chrome:
Settings → Privacy and Security → Site Settings → JavaScript/Cookies
Firefox:
Settings → Privacy & Security → Permissions
Safari:
Preferences → Privacy → Manage Website Data
Edge:
Settings → Site Permissions → JavaScript/Cookies
Common Browser Issues
Page Won't Load
Possible Causes:
- • JavaScript is disabled
- • Ad blocker is too aggressive
- • Browser cache is corrupted
- • Cookies are blocked
- • Browser is outdated
Solutions:
- • Clear browser cache and cookies
- • Disable ad blockers for IndaSurvey
- • Enable JavaScript
- • Try incognito/private browsing mode
- • Update your browser
Surveys Not Working Properly
Common Issues:
- • Questions don't advance
- • Progress isn't saved
- • Images don't display
- • Submit button doesn't work
Quick Fixes:
- • Refresh the page
- • Check internet connection
- • Allow pop-ups for IndaSurvey
- • Disable browser extensions temporarily
- • Try a different browser
Performance Issues
Symptoms:
- • Slow page loading
- • Browser freezing
- • High memory usage
- • Unresponsive interface
Optimization:
- • Close unnecessary tabs
- • Disable unused extensions
- • Clear browser cache regularly
- • Restart browser periodically
- • Update to latest browser version
System Requirements
Minimum Requirements
Desktop/Laptop:
- • 2GB RAM minimum
- • 1GHz processor
- • 100MB free storage
- • Screen resolution: 1024x768
- • Stable internet connection
Mobile Device:
- • 1GB RAM minimum
- • iOS 14+ or Android 8+
- • 50MB free storage
- • 3G/4G/Wi-Fi connection
- • Touch screen support
Recommended Specifications
For Best Performance:
- • 4GB+ RAM
- • Modern multi-core processor
- • SSD storage
- • High-resolution display
- • Broadband internet (5+ Mbps)
Operating Systems:
- • Windows 10/11
- • macOS 10.15+
- • Ubuntu 18.04+
- • iOS 15+
- • Android 10+